Your story belongs to you

We take privacy seriously. Here’s how we protect every detail you share with us, whether you complete an assessment, email to schedule, or sit down for therapy.

What we collect

Contact details, intake forms, session notes, and billing information—only what is needed to provide safe care.

How it’s used

Scheduling, treatment planning, and communicating with you (or other providers with consent). Never for marketing.

Confidentiality

We follow Canadian privacy law and licensing standards. Information is shared only with your consent or when required by law for safety.

Security

Encrypted electronic health records, two-factor staff access, secure backups, and locked storage for any paper files.

Your rights

You may request copies of your records, ask for corrections, or update communication preferences anytime by emailing info@insideandoutpsych.com.

Have a privacy question? Write to us and we’ll respond personally.